Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
The consignor limit is 300 per consignor code. As always, we encourage you to bring your best items so that you sell a high percentage of your things. A consignor who brings 75 great items will do better than a consignor who brings 100 items that are poor quality and marked too high. There is NO limit to the TOTAL number of items you can bring. You can consign 300 items per consignor code, so if you have more than 300 items you will have 2 consignor codes and pay the $12 consignor fee for each one.
We will limit the girl and boy infant clothing items to 50 per consignor number per gender. This would be for sizes premie through 12 months.
We will also limit Junior Girls clothing to 25 items per consignor number. This is anything above a size 16-18 girls. Please keep in mind, these should be teen brands/styles that are appropriate for Spring and Summer seasons. Suggested brands include Patagonia, North Face, Aeropostale, American Eagle, Adidas, Abercrombie & Fitch, Billabong, Brandy Melville, BKE, DC, Coach, Forever 21, Nike, Lucky Brand, Guess, Free People, Under Armour, etc.
Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop Off Days.
Option 2 - Let us print them for you free of charge. You'll pick them up and label your items at home. Then bring your already labeled items on Drop Off Days. You will need to sign a Release of Guarantee form. Or we can offer a guarantee of your items if you bring them in number order for us to check.
Option 3 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear on the "enter items" page after you enter your number and password. Label your items at home. Bring your labeled items on Drop Off Days. You will need to sign a Release of Guarantee form. Or we can offer a guarantee of your items if you bring them in number order for us to check.
**We prefer that you pre-label your items at home. You can print them yourself, pick them up or have them mailed. This will save you time at consignor drop off!
NO...... Please reuse your number from previous sales (this helps us tremendously during our sorting process). If you can't remember it, there is a place on the "enter items" page where it can be requested. If you have any problems, just email us at hannahbailey@rhealana.com and we'll be glad to send it to you.
We strongly suggest that you NOT bring your children to the Pre-Sale. Just bring a tape measure and their measurements and enjoy a mom's night without the kiddos. If you choose to bring you child with you to pre-sale, they will count as your 1 guest.
We suggest you price gently used items at 25-30% of the retail value - new with tag items can be priced at 40-50% of retail. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also.
Use children's plastic hangers for sizes 8 and below. Use larger plastic hangers for sizes 10 and above. Please don't use the older style dark wire hangers (like you get at the cleaners)....
Place them in a ziploc bag and then seal the ziploc with clear packing tape. This is important! We cannot be responsible for lost toy pieces so please make sure and secure them firmly.....
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible. It is always a good idea to label the bag with a sharpie with your consignor code as well.
We will have large bags and baskets available at the door. Shopping carts may be available as well. Large bags will need to be checked at the door.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.
Yes, you may send someone to pick up any remaining items on pick-up day but we will NOT be able to guarantee your items or give them your check. If a question were to arise, only the person who dropped off the items would know which items were put on the floor and if any were held out for some reason.
Yes, you may enter additional batches. Just click on "new batch" on the enter items page.
Wrinkled clothes do not sell! We will likely send them home to you if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
Yes! We have lots of sponsorship opportunities at affordable prices. Let us help you reach your target market - moms with families. Contact hannahbailey@rhealana.com for more information.
