Do you have an Item Limit for consignors?

The consignor limit is 300 per consignor code. As always, we encourage you to bring your best items so that you sell a high percentage of your things. A consignor who brings 75 great items will do better than a consignor who brings 100 items that are poor quality and marked too high. There is NO limit to the TOTAL number of items you can bring. You can consign 300 items per consignor code, so if you have more than 300 items you will have 2 consignor codes and pay the consignor fee for each one.

What are my Consignor Options regarding printing barcode labels to stick onto my tags?

Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop Off Days. (This is most popular.) Option 2 - Let us print them for you free of charge. You'll pick them up and label your items at home. Then bring your already labeled items on Drop Off Days. You will need to sign a Release of Guarantee form. Or we can offer a guarantee of your items if you bring them in number order for us to check. Option 3 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear on the "enter items" page after you enter your number and password. Label your items at home. Bring your labeled items on Drop Off Days. You will need to sign a Release of Guarantee form. Or we can offer a guarantee of your items if you bring them in number order for us to check.

Do I need to sign up for a new consignor number for each sale?

NO...... Please reuse your number from previous sales (this helps us tremendously during our sorting process). If you can't remember it, there is a place on the "enter items" page where it can be requested. If you have any problems, just email us at sandy@rhealana.com and we'll be glad to send it to you.

Can I bring children to the Pre-Sale?

We strongly suggest that you NOT bring your children to the Pre-Sale. Just bring a tape measure and their measurements and enjoy a mom's night without the kiddos.

Can I bring my husband or mother with me to the Pre-Sale?

YES! We allow workers and consignors to bring one guest with them to the Pre-Sale to help them shop. You may give your guest passes to your friends & meet them at the Guest Sale later in the evening.

How should I price my items?

We suggest you price gently used items at 25-30% of the retail value - new with tag items can be priced at 40-50% of retail. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also.

Can I use wire hangers?

Use children's plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. Please don't use the older style dark wire hangers (like you get at the cleaners)....

How do I secure small pieces with Toys or Equipment?

Place them in a ziploc bag and then seal the ziploc with clear packing tape. This is important! We cannot be responsible for lost toy pieces so please make sure and secure them firmly.....

When I sell items in a ziploc bag, how do I attach the price tag?

First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible. It is always a good idea to label the bag with a sharpie with your consignor code as well.

How do I carry my clothes while I am shopping?

We will have rolling racks and baskets available for your use as well. Shopping carts may be available as well. Large bags will need to be checked at the door.

What if my item is not worth your minimum price guideline of $3.00?

If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.

Can someone else pick up my check and any remaining items on pick-up day?

Yes, you may send someone to pick up any remaining items on pick-up day but we will NOT be able to guarantee your items or give them your check. If a question were to arise, only the person who dropped off the items would know which items were put on the floor and if any were held out for some reason.

Can I enter additional batches?

Yes, you may enter additional batches. Just click on "new batch" on the enter items page.

Should I iron my clothes?

Wrinkled clothes do not sell! We will likely send them home to you if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!

Will you be featuring local businesses?

Yes! We have lots of sponsorship opportunities at affordable prices. Let us help you reach your target market - moms with families. Contact sandy@rhealana.com for more information.